Shared Services Requirements: Kicking the Tires

Buying a car is a process that many of us have gone through at one point or another (more than once for a lot of us). Thinking back on that process raises the question of why some of the simple techniques we use in our personal lives aren’t being better applied in the workplace.

If we can apply four lessons from buying a car to the workplace, we can be as happy with our new systems as we are with our new cars.

1) Focus on what’s unique

2) Leave the engine to the engineers

3) Keep your priorities straight

4) Take it for a test drive

The process of buying a car can teach us a lot about how we should (and shouldn’t) approach requirements gathering for shared services migrations. Use the resources at your disposal to start with the baseline and focus on what’s unique, stay away from trying to design the system, make sure you stay realistic about your priorities, and of course take it for a test drive. This will help make sure that you don’t end up with a high-end sports car when all you can afford and all you really need is the economy model.

About the Authors

Teia Clarke, Deloitte Consulting Senior Manager in Federal Practice Shared Services

Karen Ganley, Deloitte Consulting Specialist Leader in Oracle and Technology Implementation

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Improving Financial Systems through Shared Services, OFIT Industry Day May 21st

Solicitation Number: RFI-FIT-14-0055

Agency: Department of the Treasury
Office: Bureau of the Public Debt (BPD)
Location: Bureau of the Fiscal Service

MB Memorandum M-13-08 directed all executive agencies to use, with limited exceptions, a shared service solution for future modernizations of core accounting or mixed systems. In implementing this policy, the Office of Management and Budget (OMB) is following a guiding principle of "Federal First" whereby executive agencies must consider one of the Federal Shared Services Providers (FSSP) designated by the Department of the Treasury (Treasury) as eligible to provide financial management shared services to other executive agencies.

On May 2, 2014, OMB and the U.S. Department of the Treasury designated four agencies as FSSPs. They are Department of Agriculture's National Finance Center; the Department of the Interior's, Interior Business Center, the Department of Transportation's Enterprise Services Center, and Treasury's Administrative Resource Center.

A copy of OMB M-13-08, "Improving Financial Systems through Shared Services," is located at: http://www.whitehouse.gov/sites/default/files/omb/memoranda/2013/m-13-08.pdf .

The Division of Procurement Services, on behalf of the Financial Innovation and Transformation (FIT), is conducting market research in the form of this RFI and an Industry Day event scheduled on May 21, 2014. 

The Government will hold an Industry Day event on May 21, 2014, starting at 8:15 a.m. ET, with sign-in starting at 7:45 a.m. ET at GSA Central Auditorium located at 1800 F Street, NW, Washington, DC 20006. There will be a general session followed by question/answer session. The general session will include background information on the implementation of OMB M-13-08, FIT's role in the implementation, current plan and associated challenges. Following the general session, each FSSP will provide background on their organization, current platform and customers, challenges, current contracting vehicles and potential needs/desires to improve financial management services offerings. 

Treasury begins shared services quest to educate, integrate

The Treasury Department's Office of Financial Innovation and Transformation is starting to put the bigger pieces of the shared services puzzle in place.

It started by approving four shared service providers — one new one and three current providers — on May 2. Now OFIT is on an education and data quest.

The office issued two requests for information to industry in the past few weeks, including one to begin telling industry about the role contractors will play in this governmentwide initiative.

One RFI , issued May 7, announced an industry day on May 21 where all four shared service providers — the departments of Agriculture, Interior, Transportation and Treasury — will present current capabilities and those they would like to have in the future.

OFIT also wants to gather market research on private sector solutions and capabilities that could be of assistance to OFIT (in its oversight role), the FSSPs (in their service provider role) and customers or prospective customers) in 11 different areas, including optimizing shared services, assisting in customer migrations and identifying alternative contract approaches such as share-in- savings or public-private partnerships.

Then on May 22, OFIT will host an agency day so potential customer agencies can learn about the shared services offerings and ask questions about the initiative.

The second RFI is focused on data management.

The April 18 RFI asks vendors for insights into "the development and implementation of a shared data transfer capability (e.g., enterprise bus) to facilitate the interaction and communication between mutually interacting software applications. Software applications may include financial systems, procurement systems, e-invoicing systems, inventory systems, or other mixed systems. These software applications may or may not be owned and operated by the federal government."

Responses to the RFI are due May 16.

The RFIs are more pieces to this financial management shared services puzzle.

Treasury, which is leading this administration effort, is trying to get data and information out to the agencies so they really get what's expected of them and what they can expect.

At the conference, audience members sought answers about how the initiative works, and the RFIs and several other document or data releases over the next two weeks are part of those answers.

Angerman says the OFIT will post those documents on its website.

-Jason Miller, FederalNewsRadio.com
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USDA joins the ranks of the financial shared services providers

Agencies will continue to have four approved federal shared services providers to buy financial management services from. The only difference is the Agriculture Department replaces the General Services Administration.

The Office of Management and Budget and the Treasury Department today announced they recertified the departments of Interior, Treasury and Transportation and added USDA to be the support pylons of its shared services initiative.

By adding USDA, OMB and Treasury partly solve concerns over a lack of competition among providers, because they all offered Oracle as their back-end software. USDA offers SAP's federal financials.

USDA in 2013 continued deploying its Financial Management Modernization Initiative (FMMI), a new financial system that replaces USDA's legacy financial system, according to OMB's January 2014report to Congress on the benefits of E-Government initiatives. "FMMI is based upon a commercial, off-the-shelf resource planning product. FMMI is an advanced, Web-based, financial management system that provides general accounting, funds management, and financial-reporting capabilities that has been deployed to 28 of USDA's 29 administrative organizations."

GSA's decision to get out of the financial management services is no real surprise. The agency said it was getting out of the human resources services last summer, and several government and industry sources said financial management wasn't far behind.

But by GSA not receiving OMB and Treasury's approval, it means one less software package will be available for agencies to choose from (it offered CGI's Momentum), and it's unclear what will happen to the people running the Federal Integrated Solutions Center's External Services Branch or its 44 internal and external financial management customers.

OMB and Treasury's approval of the four providers should kick off a series of decisions that will underlie the financial management share services effort.

-Jason Miller, FederalNewsRadio.com
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Treasury figuring out how the shared services pieces fit into governmentwide puzzle

Over the next few months, answers to some of the most pressing questions about how financial management shared services will work must be clarified.

The Office of Management and Budget, the Treasury Department and the CFO Council are trying to plug the holes in the shared services process that thwarted the effort a decade ago.

Whether it's ensuring the four current civilian agency shared service providers or the new ones OMB expects to name in the coming weeks have the capacity to take on large agencies, or whether it's the role of the private sector in this latest effort, or whether it's the process by which Treasury will work with customer agencies to determine which shared service provider is most suitable and make sure there is lasting governance, reducing the amount of uncertainty about how version 2 of financial management shared services will work is among the administration's top priorities over the next six months.

In part three of the special report, Shared Services Revisited, Federal News Radio explores how OFIT is putting the pieces in place to create a successful shared services program.

OMB reintroduced the concept of shared services for financial management systems in March 2013. 

The White House issued a memo creating a federal-first policy when agencies upgrade their financial systems.

Over the last year, OFIT and OMB have slowly been putting the processes together to smooth out some of the long-standing problems.

In the mid-2000s under the George W. Bush administration, OMB introduced this concept of shared services, offering both public and private sector options. Large agencies mostly opted out of initiative, instead deciding to upgrade their systems on their own. OMB said mostly small agencies took advantage of the shared service providers.

But after a series of failed financial management projects at large agencies, and the fact that OMB estimates agencies are spending $8 billion a year for the operation, maintenance and upgrade of these financial systems, the administration decided to push through with another attempt at shared services.

-Jason MIller, FederalNewsRadio.com
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Financial management providers ill-equipped to take on large customers

A metric of success for federal shared services is how many agencies are using the capability. Federal financial management shared service providers are facing an uphill battle to meet that metric.

One of the biggest challenges to making this second attempt at financial management shared services in the last decade successful is federal providers' ability to ramp up in a timely manner.

Interior, Transportation, Treasury and possibly as many as four other agencies are gearing up to accept 40,000 or more new customers at a time over the course of the next few years.

As federal financial management shared services providers, these agencies need help in the form of changes to law and policy to meet those goals.

Experts say only by letting these providers act more like private sector businesses will federal shared services find success.

In part 2 of the special report, Shared Services Revisited, Federal News Radio explores the long-standing capacity challenges that current and new financial management shared service providers will have to overcome in the coming years to meet the growing demands of agency customers.

The Office of Management and Budget requires agencies to modernize financial management systems only through federal shared service providers (SSPs). In a March 2013 memo, OMB detailed its plans to reduce costs and duplication across the government through the use of federal SSPs.

But many of the same questions limited the success of this initiative in the mid-2000s, including whether the shared service providers have the capacity to handle large cabinet level agencies.

Over the course of the last seven years, no cabinet level agency moved to a federal shared service provider. The Labor Department outsourced to a private sector provider. The Small Business Administration unsuccessfully followed suit to a different private sector company.

But over the course of the next five to 10 years and starting this year with the departments of Commerce and Housing and Urban Development, and the Coast Guard, large agencies are expected to let go of their financial management systems and take advantage of a multi-tenant set up that is widely considered an industry best practice.

OMB and Treasury's Office of Financial Innovation and Transformation (OFIT), which is managing the financial management shared services initiative, are trying to address the challenges providers face.

But it's about more than just money and people. The question is whether Interior, Transportation, Treasury or any of the new providers can handle more than one large agency every few years.

Federal and private sector experts say migrating to a shared service provider is extremely complex.

Beth Angerman , the director of OFIT, said OMB and OFIT will not mandate where agencies migrate to, but there are factors that agencies must take into account.

"We recently finished the design of the FIT Agency Modernization and Evaluation (FAME) process. What that process consists of are a series of evaluative models and artifacts that are produced by the agency with FIT's oversight and assistance to help them get through different gates of identifying if there is a federal shared service provider who will meet their needs," Angerman said.

OMB estimates agencies are spending $8 billion a year and have more than 53,000 people supporting all federal financial management systems.

There is a long history of financial management systems that have failed to meet expectations. In fact, OMB in 2010 reviewed 30 financial systems to ensure they were meeting cost, schedule and performance goals, and ended up rebaselining several after finding they were off track.

Despite this increased oversight, the Government Accountability Office found in 2012 that the reviews had little effect. Auditors said 13 projects estimated no change in their long term costs, and 16 said their schedule remained the same.

So given all of these systemic problems, Angerman said the private sector has to appreciate the changes that are happening, meaning once they were implementing large scale systems, and now they are supporting the agency providers with specific expertise.

-Jason Miller, FederalNewsRadio.com
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Familiar questions, few answers so far for OMB's latest financial systems effort

The departments of Commerce and Housing and Urban Development and the Coast Guard are planning to outsource their financial management systems in the coming year.

These three agencies have only one choice in how they modernize their financial management systems — through a federal shared services provider.

The Office of Management and Budget's March 2013 policycreated a federal first priority for agencies to modernize their financial management systems through a shared services provider.

But this second attempt by OMB to move agencies to financial management shared services is fraught with the same obstacles of a decade ago.

But OMB believes this attempt at shared services is different. The administration says budget concerns and technology advancements will help overcome these long- standing barriers.

OMB named five shared service providers under the Financial Management Line of Business initiative. With the exception of the Defense Finance and Accounting Service, the four civilian providers — the departments of Treasury, Transportation and Interior, and GSA — mostly found success with small and micro agencies.

But with agencies spending more than $8 billion a year on financial management systems and with more than 53,000 employees supporting those efforts, the opportunity to consolidate and simplify is great.

So administration officials say the time is right for a renewed push for shared services.

Three of the four current shared service providers for civilian agencies offer only Oracle's Federal Financial software.

GSA offers CGI's financial management software called Momentum. But industry and federal sources say GSA is likely to get out of the financial shared services this year.

Other agencies are using SAP, Savantage and other financial management software that meet federal standards.

Infor and Workday both offer software-as-a-service options for enterprise financial management services.

OMB and OFIT are close to naming new federal shared services providers, with at least one agency providing software that is not Oracle.

Federal News Radio's special series, Shared Services Revisited, looks at whether there still are too many unanswered questions that would doom shared services once again.

-Jason Miller, FederalNewsRadio.com
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2014 AGA Federal Financial Systems Summary and Links to Presentations

Pinpointing how to address challenges through leadership for future success takes center stage

By: Joseph Davis, Marketing & Communications Manager, AGA

It’s no secret the last year has been a tough one — fiscally and otherwise — for the federal government and its supporting agencies, which highlights the tough conditions government financial managers in particular, have had to endure. Though they produce constraints, budgetary and resource limitations also create opportunities for innovation and leadership.

Addressing challenges and paving a way for the road ahead was the center of attention as nearly 400 government and private sector financial managers took part in AGA’s 2014 Federal Financial Systems Summit (FSS) last week.

“Because of fiscal constraints, we have to do everything we can to focus on ‘mission’ and leadership,” said Norman Dong, Interim Controller, Office of Management and Budget (OMB), during a panel discussion centered on, “The Vision and Roadmap for Federal Financial Management and Systems.” He stressed that with the help of shared services — which remained at the forefront of this year’s FSS — OMB, as well as other government agencies, can focus on business outcomes rather than a “check-the-box approach” to financial management processes.

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READ THE EXECUTIVE REPORT HERE...

Financial management and freedom of choice

At a time when governments are increasingly looking to private-sector solutions to improve efficiency and solve complex challenges, the Treasury Department appears to be headed in the opposite direction when it comes to shared services, with potentially disastrous results.

In April, the CIO Council published the Federal Shared Services Implementation Guide, which establishes a strategy for moving agencies to shared-services environments for business areas such as budget formulation, human resources and, notably, financial management. Charged by the Obama administration with developing an implementation strategy, Treasury's Office of Financial Innovation and Transformation (FIT) developed a plan to streamline and consolidate financial management systems by tapping federal shared service providers (FSSPs) almost exclusively.

Although consolidation might be a good idea, major concerns exist about the viability of the chosen approach.

Representatives from the Software and Information Industry Association and its member companies met with Office of Management and Budget and FIT officials to understand how their effort would improve upon previous attempts, such as the Lines of Business initiative, which ultimately failed in 2006. So far, however, those conversations have led to more questions than answers, particularly concerning the role of commercial providers in the new shared-services arrangement.

Consolidation is a noble goal but not when it flies in the face of efficiency and rationality.

In fact, OMB and Treasury recently announced plans to "assign" all agencies to an existing FSSP, deviating from the April memo and leaving commercial providers completely out of the picture. That action makes little sense in theory and is not feasible in practice. It fails to recognize the complexity of the current federal financial management system environment.

Today only a handful of the agencies covered by the Chief Financial Officers Act receive their core financial management services from an FSSP, and most of those agencies are themselves FSSPs. Even Treasury, which is implementing the initiative and has its own shared-services center, does not host the core financial management systems of three of its largest bureaus. Presumably, those bureaus were deemed too large or complex to use Treasury’s center or another FSSP.

Most agencies are running their own financial management systems powered by commercial software, and those systems largely work as intended. And we know that commercial software has the right capabilities because even the FSSPs use commercial software as their backbone.

By virtue of their size, large federal agencies cannot simply pick up their financial systems and move them to an FSSP. If the Department of Homeland Security or Defense Department tried, the provider would be completely overwhelmed by the complexity and number of financial transactions generated on a daily basis. The cost of migration would far outweigh any projected cost savings.

Consolidation is a noble goal but not when it flies in the face of efficiency and rationality. The administration needs to wake up to the fact that an agency like DHS, with a $40 billion budget and 22 component agencies, is already operating at such a large and complex scale that moving it to a new FSSP would be an unwieldy, expensive mess.

Instead, the administration should take a step back and focus on its original objectives of boosting efficiency and saving money. To start, officials must determine whether there is any evidence that we are currently wasting significant money on our financial management systems. And because commercial software powers the federal government's financial systems -- even the FSSPs -- the private sector must be included in the reform process.

Ultimately, agencies need the freedom to choose the financial management solution that is best for them. They should not be bullied into switching to an FSSP that likely won't meet their needs.

-Mike Hettinger, FCW.com
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Interior takes financial management system to an enterprise cloud

The Interior Department’s Financial and Business Management System is being migrated to an enterprise cloud run by Virtustream, the company reported.  

FBMS provides the administrative backbone to support DOI’s financial transactions, acquisitions, travel, grants and subsidies, and property and fleet management functions across 60 offices. When fully deployed, it will replace and/or integrate 160 of Interior's 162 legacy business systems and subsystems, according to the agency website.

Virtustream, a provider of cloud software and services, is working with prime contractor Unisys to move the financial management system, which is based on SAP software, to its Virginia-based data center, which complies with security guidelines stipulated by the Federal Information Systems Management Act (FISMA).

SAP application hosting is the first project Interior officials and contractors are tackling as the department expedites its move to the cloud. In August, Interior awarded a set of contracts valued at up to $10 billion to 10 vendors in a bid to transform overall IT capabilities. 

Interior expects to save $100 million each year from 2016 to 2020 by moving applications to the cloud. 

Virtustream is SAP-certified in both cloud and hosting services. The company is currently going through the process to get security accreditation for its enterprise cloud under the federal government’s Federal Risk and Authorization Management Program, said Kevin Dattolico, chief sales officer for Virtustream.

-Rutrell Yasin, GCN.com
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From 500 to 70, OMB reduces number of financial system requirements

The Office of Management and Budget actually canceled a financial management circular earlier this month.

Circular A-127 no longer governs agency financial management systems. Instead, OMB rolled a small set of these old requirements into the new Appendix D of Circular A- 123 back in September.

OMB said Appendix D went into effect Oct. 1 and therefore rescinded all previously issued versions of Circular A-127 from Dec. 19, 1984; July 23, 1993; June 10, 1999; Dec. 1, 2004; and Jan. 9, 2009.

Norman Dong, the acting controller at OMB, said the goal of the rescission of A- 127 and the new Appendix D is to improve the quality, utility and the reliability of federal financial information.

The new guidance features only 70 requirements that OMB hopes will drive agencies toward outcomes such as reporting timely financial data or eliminating waste, fraud and abuse.

Dong said Appendix D now focuses on ways agencies can gauge how well they are in meeting the requirements of the Federal Financial Management Improvement Act (FFMIA), such as the number of and nature of material weaknesses and audit opinion from the inspector general or third party analysis. Formerly A-127, and now Appendix D, help agencies implement FFMIA.

Another major change with Appendix D is the focus on shared services. OMB has strongly encouraged agencies to move to federal shared service providers for financial management when appropriate, but some of the requirements under A-123 made it more difficult.

Dong said one example of this change in approach to financial management happened when a service provider and customer agency initially had discussions about hosting the system and identified more than 700 gaps between how the customer and provider were doing business. But, he said, when they shifted the conversation away from how they were doing business and focused on what needs to be achieved, the number of differences dropped dramatically.

OMB eventually will fold Appendix D into the rewrite of Circular A-123, governing the internal controls of agency financial management.

Dong said the goal is to rationalize and harmonize OMB's guidance on federal financial management. He said it's important to make sure the requirements are reasonable and rationale.

OMB announced in February it would lead an effort to do the first major grants policy rewrite in years.

Dong said OMB will release the A-123 update in the coming months. He said OMB is conferring with agencies on a number of different aspects of the rewrite, including the improper payments requirements.

In addition to the A-123 update, OMB released a new bulletin on Oct. 21, giving agencies an updated set of minimum standards for their financial audits.

OMB made 26 changes to the 67-page document around areas such as reporting, written representation from management and the scope of the audit.

-Jason Miller, FederalNewsRadio.com
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OMB updates financial reporting rules

What: Appendix D to Circular No. A-123, Compliance with the Federal Financial Management Improvement Act of 1996

Why: Federal agencies are getting new flexibility in modernizing their financial management systems, per a Sept. 20 memo from Sylvia Burwell, director of the Office of Management and Budget.

The new framework changes the way agencies comply with the Federal Financial Management Improvement Act (FFMIA), to eliminate some restrictions on technology products and phase out a testing and certification program for the deployment of financial management software, while paving the way for the use of shared services across agencies. The OMB has also established a set of common goals for financial management across all federal agencies. The memo also charges the Treasury Department with developing requirements for federal financial management systems.

-Adam Mazmanian, FCW.com
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GCN Names Danny Werfel Government Executive of the Year

GOVERNMENT EXECUTIVE OF THE YEAR
Werfel championed technology's problem-solving power

With newly minted degrees in law and public policy in the late 1990s, Danny Werfel might not have seemed an obvious choice as a passionate advocate of using technology to solve the ills of government. By the time he became controller of the Office of Management and Budget in 2009, however, he was a leading force for the application of technology in federal financial management.

-Brian Robinson, GCN.com
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Financial system shared services still lacks governance model

Establishing a governance model for the latest Office of Management and Budget attempt to move federal financial managed systems onto a shared systems model remains an unfinished priority, officials said during a Sept. 25 panel.

OMB released in March a memo (.pdf) requiring agencies to use "with limited exceptions" a shared services solution when modernizing core accounting or mixed financial systems, with preference given to federal agencies designated as a shared service provider. The idea is that shared infrastructure for processes that can be standardized within and across agencies will reduce spending on financial systems, which currently consumes about $8.4 billion annually, said Elizabeth Angerman, director of the Office of Financial Innovation and Transformation within the Treasury Department. She spoke at an AFCEA-Bethesda morning event in Rockville, Md.

The concept is similar to the George W. Bush-era OMB's financial management line of business initiative, which also faced difficult governance questions that were never fully resolved; the FMLoB effort fell further behind when in its first term, the Obama administration de-emphasized Bush-era OMB policies.

"We don't have the governance structure set up, and that is a concern for our politicals--that they don't have a say, that it'll be some other secretary, and that secretary is five, six levels removed," said Myrian Myer, Labor Department associate deputy chief financial officer.

If the expectation is that agencies are (again) going to contract with each other for financial system services, "what are the rules, who gets a say, how is that going to work?" Myer said. "All those things need to be figured out, and they can be--but they haven't yet."

-David Perera, FierceGovernmentIT.com

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OMB gives agencies more control over financial management systems

Agencies are gaining more control over how to upgrade their financial management systems.

Instead of a strict set of rules around the technology requirements for federal systems, the Office of Management and Budget will rescind Circular A-127 that governs financial systems, and, through this memo, move and simplify those regulations into Appendix D of Circular A-123.

OMB Director Sylvia Burwell wrote in a memo to agency leaders that said, "The goal of this Appendix is to transform our compliance framework so that it will contribute to efforts to reduce the cost, risk, and complexity of financial system modernizations. The objective of this approach will be to provide additional flexibility for federal agencies to initiate smaller-scale financial modernizations as long as relevant financial management outcomes (e.g., clean audits, proper controls, timely reporting) are maintained."

In a nutshell, implementing the Federal Financial Management Improvement Act (FFMIA) has become arduous and ended up forcing agencies into costly financial management upgrades.

So now Appendix D is more streamlined. OMB reduced the number of requirements from more than 500 to about 60 that focus on outcome or output.

OMB began to dismantle FFMIA regulations over the last several years. The administration closed down the Federal Systems Integration Office (FSIO) in March 2011 and moved a lot of the oversight and standards work to the Treasury Department's Office of Financial Innovation and Transformation (OFIT).

-Jason Miller, FederalNewsRadio.com
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Viewpoints: Shared financial services - one size can fit all

March Office of Management and Budget memo to all agency heads, called “Improving Financial Systems Through Shared Services,” signals further movement to shared services for common financial systems and operations and an emerging acceptance that one size can fit all.

We’ve heard this before, but it hasn’t come to fruition. What will be different today? Key developments are changing the landscape. 

First, technological advances allow us to more easily leverage the benefits of shared services. 

Second, facing difficult budget limits and an administration committed to changing a culture of expensive, customized systems, agencies have little choice but to embrace shared services. 

Third, high-performing finance organizations recognize they can add greater value by supporting program and enterprise management through more analytic roles, and by reducing costs by moving to shared service providers (SSPs) for routine transaction processing.

A concerted move to SSPs will require truly transformative change. It won’t happen overnight, and people, processes and procedures will need to be re-examined and adapted to a more efficient and productive way of doing business. 

We suggest 10 actions to help pave the way: READ MORE...

-Jeffrey Steinhoff and David Fitz, FederalTimes.com
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Federal shared services takes hold through Uncle Sam's List

Uncle Sam's list is up and running, and is one example of how shared services is taking hold across government.

Lisa Schlosser, the federal government's deputy chief information officer, said the website lists more than 100 shared services and more are on the way.

The Office of Management and Budget called for the creation of Uncle Sam's list as part of its shared services implementation guide released in April.

Uncle Sam's List is an internal community within the MAX.gov collaboration site that is maintained by the CIO Council's Shared Services subcommittee.

The list provides information on IT shared service areas, providers and related existing contract vehicles.

The fact that in a few short months agencies are populating the site with shared services shows the impact of OMB's strategy, which it released in May 2012.

OMB also established the Shared Services Executive Council of all the providers. She said the group shares best practices and discuss where the value of shared services is coming from.

She added the broader definition of shared services is helping agencies get their arms around the concept better. OMB is encouraging agencies not just to look at the shared service providers for human resources or financial management, but look at consolidating systems or contracts internally too.

One example is the Commerce Department, which reduced the number of contracts to buy computers.

The agency said it's paying 35 percent less for desktop computers than it did previously, and is saving more than $200 million on administrative costs more broadly.

Agencies are finding those opportunities in two ways.

Schlosser said PortfolioStat continues to bring the CXO community together to prioritize opportunities.

Secondly, agencies submitted to OMB an enterprise roadmap earlier this year as required under the May 2012 strategy.

-Jason Miller, FederalNewsRadio.com
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Treasury’s FIT Office Leading the March to Financial Management Shared Services

OMB has tasked Treasury’s Office of Financial Innovation and Transformation (FIT) to assist in design, implementation, and improvement of federal financial management services shared service provider offerings.  Enhancements to the Federal Shared Services Provider’s (FSSP) framework are meant to stimulate larger agencies to move to a shared services environment for future modernization of core accounting systems.

OMB released a memo in March directing agencies to move their financial systems to a shared services environment.  

OMB is encouraging agencies to look to federal providers first, as opposed to commercial vendors.

OMB has been trying to incite agencies to adopt shared services for financial systems since 2004 with the advent of the Line of Business initiative.  The administration at the time named four federal agency shared services providers – DFAS, GSA, Interior’s Business Center, and Treasury’s Bureau of Public Debt.  Agencies were to move financial processes to one of these four SSPs when it came time to upgrade their current systems.  However, only small agencies made the leap.  Few large agencies made the change, and those that did, found if difficult.

OMB’s controller Danny Werfel stated in a March interview, that the past initiative was slated for agencies to move their entire financial systems to a provider, which became too complex.  The new effort is focused specifically on general ledger systems. 

FIT is playing a critical role in the migration effort by aiding OMB in assessing the current landscape of FSSPs and identify capability gaps, evaluating agency needs, identifying the need for additional FSSPs, and developing a strategy to address gaps.  FIT will also provide oversight for the effort by evaluating any new agency systems modernization plans, establishing a framework for agency migration efforts, maintaining core government-wide requirements, and facilitating the implementation of government-wide operational capabilities.

FIT recently launched a series of teleconferences to introduce the financial management shared services initiative to industry and explain how industry will be engaged throughout the process.  FIT is taking the lead in developing the marketplace where agencies can choose from financial service offerings, service delivery options, and purchase through SSP storefronts.  The ultimate goal is to launch a financial management product and services catalog by spring or early summer of 2014.  FIT will act as a liaison for agency customers, but they will buy directly from the provider.  FIT will work with agencies to develop a modernization timetable which will include the selection and migration to a SSP. 

Werfel expects it will take several years for SSPs to be able to meet all agencies’ financial system needs.  Enhancements to SSP service offerings will be added to the initial catalog and storefronts over time. 

-Angie Petty, GovWin.com
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HUD buying into shared services

W
atch for more action around financial management shared services in the coming months.

Industry sources confirmed the Department of Housing and Urban Development will announce its decision in the coming days to move its core financial management system to the Treasury Department's Bureau of Fiscal Service. BFS, formerly the Bureau of Public Debt, provides shared services to about 40 percent of the civilian agencies, including NASA, the Social Security Administration and components of the Homeland Security Department.

Besides Treasury itself, HUD will be the largest migration to the shared service, and it could take two years, the industry source says.

Additionally, the Interior Department announced earlier this week it awarded Unisys a $44 million contract to put its Financial and Business Management System (FBMS) in the cloud.

And the Federal Trade Commission, the Coast Guard and the Commerce Department are in the discovery phase to decide whether to move to a shared service provider.

But the fact that HUD is making the move to Treasury is a significant milestone. The agency's decision has been a long-time coming. It started the process to implement a new financial management system in 2006 by releasing a request for proposals. It eventually awarded a 10-year contract to IBM in 2010 worth $129 million to implement a new system. It was a three-phased approach starting with HUD's core financial system and then pulling in other components. The project struggled and HUD, with the help of the Office of Management and Budget, revisited its plans that same year.

HUD was one of several agency financial system projects OMB focused on during its 2010 effort to better oversee these programs.

On the IT Dashboard, HUD said it would spend $18 million in 2013 to support its legacy systems, and a total of $26.3 million on its core financial systems.

Over at Interior, Unisys will transition FBMS to a secure, cloud environment that runs SAP's Enterprise Resource Planning (ERP) software platform.

Interior uses FBMS to account for all income and expenditures.

-Jason Miller, FederalNewsRadio.com
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OMB reworking financial system requirements to focus on outcomes, not inputs

CAMBRIDGE, Md.— The Office of Management and Budget is finalizing a new directive to change federal financial management processes.

The goal is to make it easier for agencies to balance their books, and for vendors to provide software to help them do that.

Adam Goldberg, the executive architect for the Treasury Department, said this new guidance, which is about 30 days or so away from being finalized and made public, would update Circular A-127.

A-127 defines the processes and policies agencies should follow when managing their financial management systems. Goldberg said A-127 instructs agencies on how to meet the requirements based on which systems meet government requirements and testing.

Goldberg said Treasury, working as OMB's implementation arm, changed the approach to determine the requirements of financial management systems.

OMB last revised A-127 in January 2009, shortly before President Barack Obama took office.

Goldberg said the Federal Financial Management Improvement Act calls for agencies to meet certain requirements in how they report financial data. The revised A-127 will tell agencies what the end results have to look like, rather than saying how or by what systems, and they can get there anyway they see fit.

He added this change likely will open the door to new vendors to provide shared services or partner with one of the four federal shared service providers for financial management.

Additionally, Goldberg said Treasury is developing a product/service catalog for financial management services.  Goldberg said the catalog pilot should be in place by the end of the calendar year.

All of these efforts build on OMB's requirement from March for agencies to move to a shared service provider for financial management when it's time to upgrade their systems.

Goldberg said reducing the number of requirements and focusing them on outcomes or outputs will make it easier to make the transition.

-Jason Miller, FederalNewsRadio.com
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