WASHINGTON, D.C. (July 28, 2009) – Reporting that broad restructuring
is urgently needed, the U.S. Government Accountability Office (GAO)
today added the financial condition of the U.S. Postal Service (USPS) to
its High-Risk List of federal areas in need of transformation.
“There are serious and significant structural financial challenges
currently facing the Postal Service. New technology is profoundly
affecting services in both the private and public sectors, including
traditional mail delivery. Compounded by the current recession, the
volume of mail being sent is dropping substantially, leading to a
sizeable decline in revenue. At the same time, the Postal Service faces
significant infrastructure and personnel costs,” said Gene L. Dodaro,
Acting Comptroller General of the United States and head of the GAO.
“The Postal Service urgently needs to work with Congress and other
key stakeholders to develop and implement a restructuring plan to help
put it on a more sustainable financial path. By adding the U.S. Postal
Service’s financial condition to the High-Risk List, we hope to bring
attention to the agency’s financial viability and its ability to
provide sustainable, affordable, high-quality mail service,” Dodaro
Mail volume fell by 9.5 billion pieces in fiscal year 2008 to a total
of 203 billion pieces and is projected to fall by 28 billion pieces in
fiscal year 2009 to a total of 175 billion pieces. USPS expects mail
volume and revenue to continue declining next year, and flat or
continued volume decline over the next 5 years. USPS projects a net loss
of $7 billion this fiscal year, with outstanding debt increasing to over
$10 billion, and a cash shortfall of about $1 billion. USPS also expects
that its projected losses will continue in fiscal year 2010.
USPS has relied on growth in mail volume to help sustain its
operations, a strategy that has enabled it to remain self-supporting.
During the past decade, however, businesses and consumers have
increasingly turned from traditional mail delivery to electronic
communication alternatives. Mail volume has bounced back after past
recessions, but USPS’s forecast suggests that may not be the case this
time as more and more postal customers embrace electronic options.
To remove its financial condition from the High-Risk List the Postal
Service needs to undertake a number of major structural changes, Dodaro
said. In the short term, a key challenge is to cut expenses quickly
enough to offset mail volume and revenue declines to avoid running out
of cash to pay its expenses. In the long term, USPS should consider
consolidating operations, closing unneeded facilities, and reducing its
workforce to reflect new trends in mail use. It has been slow to cut
overhead costs to offset volume declines and continues to maintain an
infrastructure of about 38,000 facilities nationwide. The Postal Service
should also explore opportunities to increase revenue. Congressional
support for these actions will be crucial, Dodaro added.