Major Release of Oracle's Siebel 8 Provides Superior Usability and Intelligence at the Moment of Customer Interaction to Simplify CRM Processes
NEW YORK, Jan. 31 /PRNewswire-FirstCall/ -- Today at its global "Applications Unlimited" event held on 6 continents over 24 hours, Oracle (Nasdaq: ORCL - News) announced the general availability of Oracle's Siebel CRM Release 8. The new release enables customer-driven business transformation offering real-time insight at the moment of customer interaction and accelerates revenue growth through better-informed decisions. Delivered as part of Oracle's "Applications Unlimited" program, Siebel 8 offers users a superior ownership experience with a choice of multiple deployment options, ease of manageability and low cost integration.
With certification with Oracle® Fusion Middleware, Siebel 8 provides comprehensive support for Service-Oriented Architectures (SOAs) and out-of-the-box Web services-based integration. This simplifies integration between Siebel and other applications and services and accelerates web-based application development. Additionally, Siebel 8 will also provide ongoing, heterogeneous support for non-Oracle technology -- including IBM WebSphere, BEA WebLogic, SQL Server 2005 and IBM DB2 -- to help increase the value of existing IT investments and prevent vendor lock-in.