"Rules of the road aren't always clear in new era of technology contracting
Federal chief information officers play a major role in managing a new breed of partnerships that have begun supplanting traditional approaches to information technology contracting.
CIOs' role -- never an easy one -- is multifaceted and largely unscripted when it comes to partnership arrangements. CIOs engaged in outsourcing or performance-based contracts serve as change agents, communications managers and arbitrators. Unfamiliarity compounds the CIO's challenge. Information managers who leave the comfort zone of familiar contracting methods may have few peers to emulate."