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Thursday, December 15, 2005

Smoothing out the bumps in program management

Be engaged, inspire employees and keep the lines of communication open with contracting staff - those are a few of the suggestions made by a panel on program management, sponsored by the E-Gov Institute recently in Washington.

Three government officials shared ideas on how to bridge the divide between program officials and contracting staff during the acquisition process.

Susan Gerbing, program manager for the Health IT Program Management Office, Office of Information at the Veterans Health Administration, gave an example of the difficulties that can arise in a large acquisition. The Veterans Affairs Department?s Core Financial and Logistics System (CoreFLS) was a $472 million financial management system that died on the vine in part because of poor communication, she said.

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