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Tuesday, November 08, 2005

The E-government payoff: Where finance acquisition and HR converge, e-gov projects deliver

E-government, the electronic kiss that is transforming government from a wart-covered frog trapped in a stovepipe into a handsome, service-delivering prince, is no fairy tale.

Considered a bold vision three years ago, with the launch of the 25 Quicksilver initiatives, e-government may have lost some of its visibility and luster. But the fruits of more than three years of the Quicksilver initiatives have been very real: reduced costs, better service delivery and improved cooperation among agencies, experts in and outside of government say.

Initiatives where the core disciplines of finance, acquisition and human resources came together have wrought measurable, though sometimes hard-won, gains—and some clear management lessons.

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